Conditions
Delivery time
The average delivery time extends from 10 to 30 days after receipt of payment, however FGP Sp. Z.o.o reserves the right to extend the delivery time to the maximum of 8 weeks if it is necessary.
Payment
Payments can be made cash, bank wire or by card. All card payments are processed by DOTPAY.pl
Global Scope
All opposite pretensions in combination with contract signing between the customer and FGP Sp. Z.o.o apply to these common business conditions in their current version.
Object of agreement
FGP Sp. Z.o.o delivers the customer ordered goods or adduces services after acceptance. If FGP Sp. Z.o.o admits any contractual failure, FGP Sp. Z.o.o is indebted to inform the customer immediately. In that case the customer has the chance to sign a modified contract. If the customer does not give his acknowledgement, the contract is not accomplished.
Contract conclusion/right of withdrawal
The contract accomplishes via accepting the customer order by FGP Sp. Z.o.o . The customer pass on a declaration acceptance, The costumer will be informed about the contract conclusion by acknowledgment per email and copy of the contract respectively. The right of withdrawal applies not to such particular services of FGP Sp. Z.o.o , whose special business conditions excludes the right of withdrawal, such as for a CFK and FRP products, as well as for the following ware groups:
+ Wares, which are produced by customer specification or which are definitely specific to the personal needs.
+ Wares, which are specifically supplied as a result of the customer declaration of intend and which doesn’t belong to the standard available capacity.
Does the customer place an order for the following wares and ware groups respectively, is the right of withdrawal also excluded, because theses wares are not appropriate to a reconsignment by reason of its consistency:
+ Wares, which are produced of standard elements by customer specification.
+ Special order of the customer.
+ Order for parts not in stock and specially produced on order for the customer.
Availability retention
If FGP Sp. Z.o.o finds out, after the contract conclusion, that the ordered wares or services are not available anymore or that it could not be delivered for legal reasons, then FGP Sp. Z.o.o either can offer equivalent wares or services in the same quality and price or can withdraw from the contract. FGP Sp. Z.o.o will refund already received payments after either the customer or FGP Sp. Z.o.o has withdrawn the contract immediately.
Delivery
For the whole risk of damage on the transport or for the losing of wares on the transport, there exists a coverage up to a ware value of 500,00 Euro ‚on the part of the post or united parcel service. Deliveries per letter are categorically not insured and the risk is taken by the customer. We request notification, if the delivery is incomplete or there is any damage after the transport. Visible damages (also packing damages) must be notified to the respective shipping/delivery service/post. If the customer fails to do so there is no right to draw on FGP Sp. Z.o.o .
We do not provide shipping costs upfront. Each order is handled individual.
Once an order is placed we calculate the shipping costs to your country.
In case the ordered products are shipped outside of the EU , the buyer must handle the import customs procedure including paying taxes or import duties. We do not handle these for the buyer and do not cover any costs surrounding the import laws of the customers country
Please contact us before buying or buy and pay for the goods, once that is done we will contact you and provide shipping costs. These could than be paid cash, bank wire or by card .
Retention of title
The delivered ware is as long as it is not fully paid in the possession of FGP Sp. Z.o.o .
Guarantee
FGP Sp. Z.o.o assures that the products are free from defects at the time of the handing over. That means that the products are suited for the contract presumed and for the usual uses. The products show a consistency, which is usual for products in the same line and which the customer expects from that kind of product and from the proclamation of FGP Sp. Z.o.o respectively. The customer has to check the ware regarding on completeness and on any defects after receiving the delivery (within the same day after reception). In the case of a deviation he has to send a notice of defect immediately. In the case of hidden defects he must send a notice after detection within the period of guarantee immediately. In the event of a defect the customer has the right to demand the remedy of defects or the delivery of a faultless ware a. FGP Sp. Z.o.o has the right to refuse the chosen customer fulfilment, if it is just possible by disproportional costs. If the remedy of defects does not succeed even by the second try, the customer has the right to demand a delivery of a faultless ware or to reduce the price or to withdraw from the contract. The withdrawal is excluded, if the defect is small and negligible. The claim for damage because of defects is excluded unless FGP Sp. Z.o.o concealed a defect maliciously or accepted a guarantee for the consistency of these wares. Precondition for a requirement of guarantee is, that the damage is not caused by improper use or overstraining.( Commercial invoice or polish form of Paragon attached to every package must be provided for any guarantee or return case. No other form is accepted and will be declined without.
Brands Logos & Names ( disclaimer )
Products sold by FGP-STUFF are not associated or related to Tesla ,LAMBORGHINI - Dodge , Porsche or Ferrari . Unless these are specifically described as OEM original items . Names , symbols or descriptions are only used for identification purposes . The rightful owner is Tesla ,Lamborghini Ferrari DODGE or Porsche.
Liability
All orders are shipped in an most economy way. Any provided delivery times are suggested and not guaranteed . FGP Sp z.o.o is not liable for any loses the buyer may take caused by a delay.
Choice of law
Polish right is used on any legal relationships between FGP Sp. Z.o.o , the customer and the particular business conditions. The use of the UN-agreement about contracts about international ware sales from 11.04.1988 are excluded. These terms donât include the constraining arrangements of the customers country.
Copyright
Copyright It is prohibited to use footage of FGP Sp. Z.o.o without knowledge and agreement of FGP Sp. Z.o.o . An agreement can only be related to pictures and must be given in written form. It is prohibited to use text material. Any violation is connected with claim for damage on the part of FGP Sp. Z.o.o . It is forbidden to copy any products of FGP Sp. Z.o.o . Contraventions will be legally persuaded and claims for damage in the amount of lump-sum 500.000,00 Euro will be demanded. The name FGP Sp. Z.o.o isnt allowed to be used without permission.
RETURNS
Return policy
National and EU customers ( Poland & EU ) with goods delivered to an polish or EU address have the right to return an item within 14 days, unless it was specialy produced for the customer. If produced on order, returns are declined.
Returns are handled within 14 days . Refunds are handled within 14 days once the returned item arrive back at out facility.
Adress for return:
FGP Sp z.o.o
Miętno 17
72-200 Nowogard
Poland
International customers , outside the EU do not have the right to return an item .
Any order produced for the customer , ( Valid for all products not in stock ) have no right for return.
In order to claim a return or guarantee case, we require an email to Info@fgp-stuff.eu including a description of the situation or fault with pictures and official invoice ( or Paragon ) copy. ( Commercial invoice or polish form of Paragon attached to every package must be provided for any guarantee or return case. No other form is accepted and will be declined without.
Items valid for return must be accompanied by a Return Merchandise Authorization (RMA) number.
All special orders produced on customers wish can’t be cancelled . In case these are cancelled before they are shipped we charge a 50% penalty fee.
THEREFOR please make sure you know everything and you are SURE BEFORE YOU BUY ! Returns without RMA will not be accepted. To obtain an RMA, please contact us via email. Item must not be damaged (installed, mishandled, misused, abused, altered or damaged items will be subject to 25%-100% restocking fee based on the severity of the damage) Missing components, Broken (severely damaged items will be returned without refund) Altered from original condition - Replacements, Refunds, or Store Credit will be granted once the product has been returned to FGP in its Original Condition . Buyer assumes all shipping, handling, and insurance charges including on all returns .There is no refund of shipping and handling fees under any circumstances.
If you wish to return your item, please feel free to do so within the suggested time. Reduced offers are not returnable.
Please note ,that we do not refund shipping costs or import duties as well as import taxes if apply. Returning of an item just possible in exactly the same shape as delivered. Products made by us in Carbon fibre or Fiberglass do have 12 Month guarantee, any accrued problems or faults need to be reported to us and need to be delivered to us for Fixing or confirming a Factory Fault for replacing. FGP Do not cover shipping costs and do not agree to pay costs of fixing at other facilities on international sales. Carbon fibre and Fiberglass parts are made to be used as repair or exchange parts . ( Not in the meaning of tuning ) Used parts are not new parts, New parts are described as new and than they are NEW. Offered parts are delivered as described, if any additional parts come with the item ,these are free items and do not have a guarantee and cant be a reason for return or refund. Used mechanical parts, comes with marks or stickers, if any of these are touched ,changed or replaced we do not accept returning. If a package arrives damaged, opened or broken, do not accept it , let the driver of delivery sign a official paper with notification of damage. If the notification will not be made at delivery and you accept the package, we can not guarantee a refund or replace. If an item arrives broken and you have the notification at delivery from the driver, we send a replacing part on our own costs or fund you if necessary. If you do not have that and just accept the package, the refund or replacing will be depending on the decision of the insurance of the package. We will wait for decision of the insurance company to refund or not. this may take up to several weeks. If insurance will decide to do not pay ,we will also do not refund. The safest way is just to check package at delivery, than you are absolutely safe n each side.
BASIC INFORMATIONS :
Will it fit my vehicle?
• Buyer have to make sure, item fits to his car.
• Verify with us if you are unsure
When will I receive my product?
• Average time for most orders is 2-4 weeks but could end at 8 weeks
• Freight carriers only deliver at a specific scheduled time, you must be availble to sign!
• In rare instances you may have to wait the full 40 days, as stated on our listing.
• Not all products are in stock, please request delivery time before buying.
A Working Phone Number is REQUIRED
• Freight Companies may REQUIRE a phone # to schedule a delivery.
• If the freight company cannot contact you may not receive your package.
• Undeliverable shipments may be returned or destroyed at buyer's expense.
• Seller assumes no responsibility for buyer's inability to provide correct address or phone number.
• Buyer is responsible for all customs / brokerage fees.
FREIGHT INSURANCE INCLUDED (large items)
• Freight items: Signed "DAMAGED" if the item is damaged
• If you do not inspect the item and sign "DAMAGED" on the delivery receipt as instructed we cannot file a claim.
• Faulire to inspect and sign "DAMAGED" on arrival will FORFEIT your insurance claim.
• Claims will not be accepted for damages realized or noticed after driver has left the premises
SMALL PACKAGE INSURANCE INCLUDED (small items)
• Small packages (FedEx, UPS, ) damages must be reported through by email within in 24 hours.
Description of Material and Handling:
We distribute NEW OEM, used OEM as well as manufacture FRP, carbon or ABS products. FRP (fiberglass) , carbon as well as ABS parts are made to a higher standard than most mass produced ABS , carbon or fiberglass parts. Holes will not always be pre-drilled so you still will need to dry fit the parts before they can be prepped and finished. Due to the nature of fiberglass there may be cracks or surface imperfections that need filled and/or leveled. This should be fixed in the prep stage of installation at a professional body shop. Bolts, screws, and double sided tape is not included. All FRP parts may require modification, shaving, sanding, drilling, filling in order to ensure proper fitment but generally speaking less than the competition. Dry fit the part before making any modifications. Chips and cracks in the gelcoat or fiberglass will exist and can be easily fixed during the prepping process. The primer finish must be sanded and other prep work will be required prior to painting. Fiberglass parts are hand made, they are not machine made and therefore not perfect. Be sure to use hood pins if installing a fiberglass hood. Due to the hand laid nature of fiberglass, this product is NOT a direct bolt-on. Fiberglass requires prepping, sanding, shaving, filling gaps, cutting, or other types of body work. These modifications may also include removal or cutting of the reinforcement bar. A professional body shop with extensive knowledge of custom fiberglass is required for installation. Primer finish. Hand layup is the manufacturing process used for the majority of our fiberglass parts. Made with fibeglass and plastic resin. We do not offer any guarantee of fitment on vehicles that have been in involved in accidents and/or have body damage or customization.
• Body parts MUST be installed professionally by an experienced body shop.
• Any problems? Contact us ASAP so we can help you.
• Contact us if you have any probems, we will try to resolve any issues.
• Shipping is non-refundable
• All sales are final
Miscellaneous
With an order or a contract these conditions are read and accepted .
Ordering means accepting these terms. Buy only if you accept the terms.